What Does “Queued” Mean on Kindle?

When you see the text “queued” on a book you’ve purchased on your Kindle or Kindle Paperwhite, it signifies that the purchase was successful, but the necessary data to view the book has not been transferred to your device yet.

Several factors must be satisfied before your Kindle can initiate the transfer process, causing the book to remain in the “queued” state. Once the conditions, such as an active internet connection, are met, the transfer will begin automatically.

Let’s explore some of the factors that can cause a book on your Kindle to display as “queued”:

  1. Other books being actively transferred: If there are multiple books in the process of being transferred to your Kindle, any additional purchases will be queued until the ongoing transfers are completed.
  2. Lack of internet connection: Your Kindle needs a stable internet connection to download and transfer the book. If your device is not connected to the internet, the book will remain queued until the connection is restored.
  3. Weak wireless signal: If the wireless signal strength is inadequate, the transfer process may be hindered. Ensure that your Kindle is within range of a strong wireless signal to avoid queuing issues.
  4. Software bugs: Occasionally, software bugs can disrupt the transfer process, leading to books being stuck in the queued state. Troubleshooting steps can help resolve these bugs and facilitate successful transfers.

It’s important to note that the “queued” text can appear for both natural reasons, such as ongoing transfers or weak signals, and technical issues that require troubleshooting.

How to Fix a Kindle or Kindle Paperwhite Stuck in Queued

While having your purchased books stuck in the queue can be frustrating, the issue is often easily resolved with the right solutions. Let’s explore the recommended steps to fix the problem:

Reconnect to the Wireless Network

The first and simplest solution is to disconnect your Kindle from the wireless network and reconnect it. This process helps establish a stable connection with the router, ensuring that your Kindle can access the internet for book transfers. Follow these steps to reconnect your Kindle to the wireless network:

  1. Swipe down from the top of the screen to open the Quick Settings menu.
  2. Tap on “All Settings.”
  3. Navigate to the “Wi-Fi & Bluetooth” section.
  4. Select “Wi-Fi Networks.”
  5. Locate the wireless network your Kindle is currently connected to and tap “Forget.”
  6. Tap on the desired wireless network, enter the password if prompted, and tap “Connect.”

After reconnecting to the wireless network, confirm the internet connectivity by opening the experimental web browser and visiting a website.

Initiate a Manual Sync

If the automatic sync process fails, initiating a manual sync can help ensure that your Kindle is synchronized with the cloud and has access to the latest data. Follow these steps to manually sync your Kindle:

  1. Swipe down from the top of your Kindle’s screen to access the Quick Settings menu.
  2. Tap the “Sync” button.

Allow a few minutes for the syncing process to complete, especially if your internet connection is slow.

Restart the Kindle

Restarting your Kindle can resolve minor software bugs and refresh the device’s operating system. Follow these steps to restart your Kindle:

  1. Swipe down from the top of your Kindle’s screen to access the Quick Settings menu.
  2. Tap the “Settings” button.
  3. Navigate to the “Device Options” section.
  4. Tap the “Restart” button (not Reset, which performs a factory reset).
  5. Confirm the restart by tapping “Yes” on the dialog box that appears.

Alternatively, you can press and hold the power button until the Power pop-up appears. Then, tap the “Restart” button on the pop-up to restart your Kindle.

Wait a few minutes for your Kindle to fully initialize before proceeding to the next solution.

Restart the Wireless Router

In some cases, the wireless router itself may be causing connectivity issues, preventing your Kindle from establishing a stable connection. Restarting the router can help resolve this problem. The exact procedure may vary depending on your router, but the most common methods are:

  1. Unplug the router from the power source, wait for a few seconds, then plug it back in.
  2. Use the power button or switch on the router to turn it off, wait for a few seconds, then turn it back on.

Remove and Re-Deliver the Book

Removing and re-delivering the book to your Kindle can refresh the transfer process and resolve any software issues that may be hindering the book’s download. Follow these steps to remove and re-deliver the book:

  1. Visit the Manage Content & Devices section of the Amazon website.
  2. Go to the “Books” section.
  3. Locate the book you want to remove and re-deliver.
  4. Click the “Deliver or Remove from Device” button next to the book.
  5. Uncheck your Kindle from the list of devices and click the “Make Changes” button.
  6. Sync your Kindle.
  7. Click the “Deliver or Remove from Device” button again.
  8. This time, check the box next to your Kindle from the list of devices and click the “Make Changes” button.

After completing these steps, initiate a manual sync to ensure that your Kindle detects the changes and starts the download process again.

Factory Reset the Kindle

If all else fails, a factory reset can be a last resort to resolve persistent technical issues. This process restores your Kindle to its original state, similar to when you first purchased it, eliminating any software glitches that may be causing the queuing problem. Please note that a factory reset erases all data on your Kindle, so make sure to back up any important content before proceeding. Follow these steps to perform a factory reset:

  1. Swipe down from the top of your Kindle’s screen to access the Quick Settings menu.
  2. Tap the “Settings” button.
  3. Navigate to the “Device Options” section.
  4. Tap the “Reset” button.
  5. Confirm the factory reset by tapping “Yes” on the dialog box.

After the factory reset, you will need to set up your Kindle again and register it with your Amazon account.

Possible Causes for Kindle Purchases Not Showing Up

In addition to books being stuck in the queued state, another issue you may encounter is when purchased books fail to show up on your Kindle’s home screen. This problem prevents you from accessing the books altogether. Let’s explore the common causes for this issue and the recommended solutions:

  1. Lack of internet connection: If your Kindle is not connected to the internet, either due to a weak signal or no connection at all, the purchased books will not be able to download. Ensure that your Kindle is connected to a stable Wi-Fi network.
  2. Book not delivered to the specific device: It’s possible that the book was not delivered to your Kindle device. To resolve this, visit the Amazon website’s Manage Content & Devices section and deliver the book to your Kindle.
  3. Syncing issues: If your Kindle is not synced with the cloud, the purchased books may not appear on your device. Trigger a manual sync by swiping down from the top of the screen and tapping the “Sync” button in the Quick Settings menu.
  4. Filter settings: Check if any filters are selected on your Kindle that may be hiding the purchased books. Open the filter dropdown menu and ensure that no filters are applied.
  5. Incomplete purchase: In some cases, the purchase may not have gone through successfully. Double-check your purchases on the Amazon website to ensure that the transaction was completed.


Encountering the “queued” label on your Kindle or Kindle Paperwhite can be frustrating, but it is usually a solvable issue. Understanding the factors that contribute to books being queued and knowing the appropriate solutions can help you quickly resolve the problem. In this comprehensive guide, we explored the meaning of “queued” on Kindle, the causes behind the issue, and step-by-step solutions to fix it. We also addressed the problem of purchased books not showing up on the Kindle’s home screen. By following the recommended troubleshooting steps, you can ensure a smooth reading experience on your Kindle device.

Remember, if you encounter persistent issues or have any other concerns, don’t hesitate to reach out to Amazon’s customer service for further assistance. Happy reading!

Disclaimer: The information provided in this article is for informational purposes only. The mentioned solutions are general recommendations and may not apply to all specific situations. Always refer to the official documentation and consult customer support for device-specific issues.

About Author

I'm Shehraj Singh, I started the eReader.blog to help people learn more about eReader specifically Amazon Kindle, and help them fix any issues they may have.

I have a lot of experience with Kindle, and I want to share my knowledge with you so that you can make the most out of your device.

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